Your privacy matters to us. This Privacy Policy explains exactly what personal data swertewin collects, why we collect it, how we use and protect it, and what rights you have as a player under Philippine data protection law.
Six core commitments that define how swertewin handles your personal information every day.
Every page of the swertewin platform is served over HTTPS with 256-bit SSL encryption. Your login credentials, personal details, and payment information are encrypted in transit so they cannot be intercepted by third parties.
swertewin only collects the personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data for its own sake or beyond what is needed to operate the platform.
swertewin does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used solely to operate the swertewin platform and to comply with PAGCOR and Philippine legal requirements.
Access to player personal data within swertewin is restricted on a need-to-know basis. Only authorized personnel whose job functions require access to specific data categories are permitted to view or process that information.
swertewin's data practices are designed to comply with the Republic Act 10173, also known as the Data Privacy Act of 2012, and the implementing rules and regulations issued by the National Privacy Commission of the Philippines.
As a swertewin player, you have the right to request a copy of the personal data we hold about you, to correct inaccurate information, and to request deletion of your data subject to legal retention requirements. Contact our support team to exercise these rights.
Scope of This Policy: This Privacy Policy applies to all personal data collected by swertewin in connection with your use of the swertewin website and platform at swertewin.club. It covers data collected during account registration, gameplay, payment transactions, customer support interactions, and general browsing of the platform. By registering a swertewin account or using the platform, you acknowledge that you have read and understood this Privacy Policy.
swertewin ("swertewin," "we," "us," "our") is committed to protecting the privacy and personal data of all players and users of the swertewin platform. We understand that trust is the foundation of any relationship between a player and an online casino, and that trust begins with being transparent about how we handle your information.
This Privacy Policy has been prepared in accordance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations (IRR) as issued by the National Privacy Commission (NPC) of the Philippines. It also reflects the requirements of PAGCOR's data governance standards applicable to licensed online gaming operators.
We encourage you to read this Privacy Policy carefully and in full. If you have questions about any part of this policy, please contact our Data Protection Officer using the details provided in Section 16.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, swertewin is the Personal Information Controller (PIC) in respect of the personal data collected through the swertewin platform. As PIC, swertewin determines the purposes and means of processing your personal data.
swertewin has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. The DPO can be contacted at the email address provided in Section 16 of this policy.
swertewin collects the following categories of personal data from players and users of the platform:
Full legal name, date of birth, nationality, and government-issued identification number (e.g., Philippine passport number, SSS number, PhilHealth ID number, driver's license number). This data is collected for account registration and KYC (Know Your Customer) verification purposes.
Email address, mobile phone number, and residential address (including barangay, city/municipality, province, and postal code). This data is used for account communications, transaction notifications, and customer support.
Payment method details necessary to process deposits and withdrawals, including GCash account number, Maya account number, bank account details (account name, account number, bank name), and debit card details (card number is not stored in full – only the last four digits and card type are retained after transaction processing).
Records of all deposits, withdrawals, bonus credits, wagers placed, games played, and winnings received on the swertewin platform. Transaction data is retained for regulatory compliance and dispute resolution purposes.
IP address, browser type and version, operating system, device type, screen resolution, time zone, and referring URL. This data is collected automatically when you access the swertewin platform and is used for security monitoring, fraud detection, and platform optimization.
Information about how you use the swertewin platform, including pages visited, games played, session duration, click patterns, and feature interactions. This data helps us improve the platform experience for Filipino players.
Records of your communications with swertewin customer support, including live chat transcripts, email correspondence, and any documents or screenshots you submit in connection with a support request or dispute.
Information related to your use of responsible gaming tools, including deposit limits set, cooling-off periods activated, and self-exclusion requests. This data is treated with the highest level of confidentiality and is used solely to administer your responsible gaming preferences.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity | Full name, date of birth, government ID | KYC verification, age check (21+) |
| Contact | Email, mobile number, address | Account communications, support |
| Financial | GCash number, bank account, debit card | Deposit & withdrawal processing |
| Transaction | Deposit history, wager records, winnings | Regulatory compliance, AML |
| Technical | IP address, device type, browser | Security, fraud detection |
| Usage | Pages visited, games played, session time | Platform improvement |
| Communications | Chat transcripts, support emails | Dispute resolution, quality assurance |
| Responsible Gaming | Limits set, self-exclusion status | Player protection compliance |
The majority of personal data swertewin holds about you is provided directly by you during the account registration process, KYC verification, payment transactions, customer support interactions, and when you update your account profile. You are responsible for ensuring that the information you provide to swertewin is accurate and up to date.
When you access and use the swertewin platform, certain technical and usage data is collected automatically through cookies, web beacons, server logs, and similar tracking technologies. This automatic collection occurs regardless of whether you are logged into your account. Please refer to Section 8 for full details on our use of cookies.
swertewin may receive identity verification data from third-party KYC service providers engaged to assist with age and identity verification. These providers process your submitted identification documents and return a verification result to swertewin. The third-party providers are bound by data processing agreements that require them to handle your data in accordance with applicable Philippine data protection law.
When you make a deposit or withdrawal via GCash, Maya, or bank transfer, the relevant payment processor may share transaction confirmation data with swertewin to reconcile your account balance. swertewin does not receive or store full payment credentials from payment processors beyond what is necessary for transaction reconciliation.
Under the Data Privacy Act of 2012, swertewin processes your personal data on the following legal bases:
swertewin uses the personal data we collect for the following specific purposes:
Marketing Communications: swertewin will only send you promotional emails, SMS messages, or push notifications if you have opted in to receive them during registration or through your account settings. You can opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or by contacting our support team. Opting out of marketing communications does not affect transactional notifications related to your account.
swertewin does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
swertewin is required to share certain player data with PAGCOR and other Philippine government agencies (including the Anti-Money Laundering Council, or AMLC) as required by law or regulatory directive. Such disclosures are made only to the extent required and in the format specified by the relevant authority.
To process your deposits and withdrawals, swertewin shares necessary financial data with approved payment processors including GCash, Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank). These processors are engaged under data processing agreements and are prohibited from using your data for any purpose other than processing your transaction.
swertewin engages third-party KYC service providers to assist with identity and age verification. These providers receive copies of the identification documents you submit and return a verification result. They are bound by strict confidentiality and data protection obligations.
swertewin works with technology partners who provide game software, platform infrastructure, customer support tools, and analytics services. These partners may process limited personal data as part of delivering their services to swertewin and are bound by data processing agreements consistent with the Data Privacy Act of 2012.
swertewin may disclose personal data to law enforcement agencies, courts, or other government bodies where required by law, court order, or where swertewin reasonably believes disclosure is necessary to prevent or investigate illegal activity, protect the safety of players or staff, or enforce our Terms and Conditions.
No Third-Party Marketing Sharing: swertewin strictly prohibits the sharing of player personal data with third-party advertisers, data brokers, or marketing companies. Your data is never used to build advertising profiles or sold to any external party for commercial purposes.
swertewin uses cookies and similar tracking technologies to operate the platform, enhance your experience, and gather analytics data. The following types of cookies are used on the swertewin platform:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for platform operation – session management, login state, security tokens | Session |
| Functional | Remembers your preferences such as language, display settings, and responsible gaming limits | Up to 12 months |
| Analytics | Collects anonymized usage data to help swertewin understand how players interact with the platform | Up to 24 months |
| Security | Fraud detection, bot prevention, and suspicious activity monitoring | Session to 30 days |
Essential and security cookies cannot be disabled as they are necessary for the platform to function correctly and securely. You may manage functional and analytics cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the swertewin platform.
swertewin retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with swertewin's data disposal procedures.
swertewin implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Your Responsibility: While swertewin takes extensive measures to protect your data, the security of your swertewin account also depends on you. Use a strong, unique password for your swertewin login, enable two-factor authentication, and never share your login credentials with anyone. If you suspect unauthorized access to your account, contact swertewin support immediately.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by swertewin:
To exercise any of the above rights, please contact swertewin's Data Protection Officer using the contact details in Section 16. swertewin will respond to all data rights requests within 15 business days of receipt, in accordance with NPC guidelines.
The swertewin platform is strictly intended for individuals who are 21 years of age or older, in compliance with PAGCOR regulations governing online casino gaming in the Philippines. swertewin does not knowingly collect personal data from individuals under the age of 21.
If swertewin becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered an account on swertewin, please contact our support team immediately so we can investigate and take appropriate action.
⚠️ Gambling is addictive. Know when to stop.
Age Restriction: swertewin is strictly for players aged 21 and older. Underage gambling is illegal under Philippine law. swertewin uses identity verification technology to detect and prevent underage registration.
In some cases, swertewin may transfer your personal data to service providers or technology partners located outside the Philippines, for example in connection with cloud hosting infrastructure or game software providers. Where such transfers occur, swertewin ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to process your data in a manner consistent with the Data Privacy Act of 2012.
swertewin will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.
The swertewin platform may contain links to third-party websites or services, for example payment processor portals or game provider interfaces. This Privacy Policy applies only to the swertewin platform and does not cover the data practices of any third-party websites or services. swertewin is not responsible for the privacy practices of third-party sites and encourages you to review the privacy policies of any third-party services you access in connection with your use of the swertewin platform.
swertewin reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. Material changes to this Privacy Policy will be communicated to registered players via email notification and/or a prominent notice on the swertewin platform at least 7 days before the changes take effect.
The "Last Updated" date at the top of this Privacy Policy indicates when the most recent revision was made. Your continued use of the swertewin platform after the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy. If you do not agree with the amended policy, you may request account closure in accordance with the Terms and Conditions.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way swertewin processes your personal data, please contact our Data Protection Officer:
If you are not satisfied with swertewin's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC can be reached through their official government channels.
Data Rights Requests: When submitting a data access, rectification, or erasure request, please include your full name, registered email address, and a description of your request. swertewin may require identity verification before processing data rights requests to ensure we are responding to the correct individual and protecting your data from unauthorized disclosure.
Now that you know how swertewin protects your privacy, you can play with full confidence. Join thousands of Filipino players on the platform built with security and transparency at its core. For players aged 21 and older only.
⚠️ Gambling is addictive. Know when to stop. | 21+ Only